Tag Archives: Audit
Back before the regional training centers were closed, they were slated to spend time in each class instructing technicians on proper comments and other compliance requirements to support their repair. Somewhere down the line, that idea fell by the wayside.
As we’ve said many times before, as long as you’re in this business, you’ll need to […]
Most of our readers and clients are fairly certain their warranty compliance is acceptable, if not stellar. In most cases, an independent review would probably bear that out, but warranty rules can be a virtual minefield.
Let’s take add-ons for instance, we’ve often addressed claim coding and how unrelated failures found in the shop are considered […]